Security Incident Response Policy

1. INCIDENT TYPES

Examples:

• Unauthorized access
• Credential compromise
• Data exposure
• Infrastructure compromise
• Malware events
• Service disruptions

2. RESPONSE PHASES

Detection → Assessment → Containment → Investigation → Remediation → Recovery → Review

3. INCIDENT PRIORITIES

• Critical
• High
• Medium
• Low

4. CUSTOMER COMMUNICATION

Communication methods may include:

• Email
• Product notices
• Support channels

Notification timelines: [Defined per incident severity and regulatory requirements.]

5. FORENSICS

Activities may include:

• Log analysis
• Root cause review
• Impact assessment

6. CONTACT

• ops@labelnest.in
• privacy@labelnest.in